Practice News
Patient Initiated Digital Mutual Aid System (PIDMAS)
Patient Initiated Requests to Move Provider: In England, NHS patients have the right to request to move to a different hospital to receive their care/treatment if they have been waiting longer than 18 weeks.
As the NHS continues to recover from the COVID-19 pandemic, we are initially contacting all patients who have been waiting over 40 weeks and who do not have an appointment in the next 8 weeks to invite them to be considered to move hospital to receive earlier care/treatment.
If you meet the criteria and are eligible to apply for PIDMAS, you will receive an SMS, email and/or letter with the option to opt in on Tuesday 31 October 2023 or soon after.
Patient access to their health records
From 1st November 2023 patients with online accounts such as through the NHS App will be able to read new entries, including free text, in their health record. This change only applies to future (prospective) record entries and not historic data.
Closed for training
The Crowle surgery will be closed for training on the afternoon of 25th January 2023 from 1pm.
GP retires
Our thanks and appreciation to Dr GP who retired from the practice on 7th January 2023 after 15 years service.
Additional staff
Two new pharmacy assistants will start at our Keadby dispensary on 16th January 2023.
New phone system
A new phone system is being installed during January 2023 in all surgeries. Further details to follow.