Trent View Medical Practice recognises the potential benefits to patients and carers, including the opportunity to improve access to patient services, by the provision and use of online services (both web based and via the use of smart phone APPs).

The practice is committed to improving and maximising the opportunity for patients and carers to access online services, but also recognises online must not be the only option and is therefore equally committed to ensure access to all services is available to all, including those who may not be able to access or choose not to access online services.

If you have a medical emergency or chest pain, please dial 999.  If you require urgent medical assistance outside opening hours, that cannot wait until the surgery reopens, please contact NHS 111. You can contact NHS 111 online HERE or dial 111. Calls to 111 are free of charge from both landlines and mobiles.

Pre-registration required. For further information, including how to register, follow link HERE

You can use the NHS App 24/7 to:

1. Order repeat prescriptions

2. Cancel an appointment

3. View your health records

4. View Test results

5. 6. Register your organ donation decision

7. View your NHS number

8. Sign up to be part of Health Research studies

Link to the browser version of the NHS App HERE or use the NHS App on your smart phone.

Linked profiles in your NHS account (sometimes called having proxy access)

As a parent, family member or carer, you may be able to access services for someone else using linked profiles. You can then access the linked profile in your NHS account, using the NHS App on your smart phone or via the browser version HERE.

Help and guidance on setting up a Linked Profile is available on the NHS website HERE

No registration required. Link to KLINIK HERE

If you have a medical emergency or chest pain, please dial 999.  If you require urgent medical assistance outside opening hours, that cannot wait until the surgery reopens, please contact NHS 111. You can contact NHS 111 online HERE or dial 111. Calls to 111 are free of charge from both landlines and mobiles.

We aim to review all routine queries that are submitted before 4 pm on the same working day, however we may not contact you the same day. Clinically urgent queries will be prioritised, but we may ask you to contact 111 or A&E if necessary.

Note: All enquiries via KLINIK will be reviewed by a Care Navigator and, if required, an appointment with a GP or other health professional may be offered.

Link to KLINIK HERE

You can use KLINIK to report or enquire about:

1. New health problem

2. Physio Self-referral                       

3. Existing health problem

4. I might have coronavirus (COVID-19)

5. Test Results

6. Nurse and Health Care Assistant enquiries

7. Long-term condition review

8. Referrals

9. Self care apps and tools

10. Cancelling an appointment

11. Follow up appointment request

12. Sick/Fit notes

13. Insurance and other reports/private letters

14. General enquiries/update your details

15. Medication queries

Link to KLINIK HERE

The practice now offers easy online new patient registration.

For further information on how to register online and other ways to register click HERE

Link to NHS 111 online HERE

Find out about other NHS Services HERE