Feedback

Feedback and Suggestions

You can give good or bad feedback, or make a suggestion, by telling us about your experience. You can do this in a number of different ways:

Complete a Friends and Family Test survey, or

♦ Speak to the member of the team at the time you are with them, or ask to speak with a Team Leader.

OR

♦ You can email the practice at    nl.b81065@nhs.net     Please put the word FEEDBACK or SUGGESTION in the subject of the email.

OR

♦ Write to us at the address for your local surgery. Please title the letter FEEDBACK or SUGGESTION. Surgery addresses can be found HERE

OR

♦ Ring the surgery and ask to speak to a Team Leader. Surgery telephone numbers are available HERE

OR

♦ You may prefer to provide anonymous feedback via the Friends & Family Test survey HERE


Feedback on your care at Trent View Medical Practice can also be submitted direct to the CQC via their website HERE

Or, leave a review about the practice online via NHS.UK, HERE


Friends and Family Test survey

Duty of Candour

Complaints

Contact Us

Trent View Medical Practice Complaints Procedure

Feedback and complaint flowchart
Page last reviewed: 19 December 2023
Page created: 19 December 2023