Feedback

Feedback and Suggestions

You can give good or bad feedback, or make a suggestion, by telling us about your experience. You can do this in a number of different ways:

Complete a Friends and Family Test survey, or

♦ Speak to the member of the team at the time you are with them, or ask to speak with a Team Leader.

OR

♦ You can email the practice at    nl.b81065@nhs.net     Please put the word FEEDBACK or SUGGESTION in the subject of the email.

OR

♦ Write to us at the address for your local surgery. Please title the letter FEEDBACK or SUGGESTION. Surgery addresses can be found HERE

OR

♦ Ring the surgery and ask to speak to a Team Leader. Surgery telephone numbers are available HERE

OR

♦ You may prefer to provide anonymous feedback via the Friends & Family Test survey HERE


Feedback on your care at Trent View Medical Practice can also be submitted direct to the CQC via their website HERE

Or, leave a review about the practice online via NHS.UK, HERE


Friends and Family Test survey

Duty of Candour

Complaints

Contact Us

Trent View Medical Practice Complaints Procedure

Feedback and complaint flowchart